The Dragon Hotel Swansea, Swansea ➤ Reviews, Rooms & Prices 2025

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About the Hotel

The Kingsway, Swansea, United Kingdom, SA15LS

The Dragon Hotel has been a prominent fixture in Swansea's city center for over 50 years. It merges contemporary comfort with classic design, featuring 106 recently refurbished bedrooms. The hotel is strategically located near cultural attractions and is only 15 miles from the acclaimed Rhossili Bay.

Location

Located in Swansea’s vibrant city center, the hotel is just a five-minute walk from Swansea Train Station. Guests can easily access local attractions including the National Waterfront Museum and the largest indoor market in Wales. Numerous bars, restaurants, and shopping areas are also within walking distance.

Rooms

Each of the 106 en-suite bedrooms is elegantly decorated to provide a relaxing atmosphere. Standard rooms are available alongside superior and executive options, accommodating various traveler needs. Certain rooms are specifically designed for easier access for guests with disabilities, ensuring comfort for everyone.

Eat & Drink

The Dragon Brasserie & Café Bar offers a diverse menu, featuring modern European cuisine from light snacks to full-course meals. Guests can enjoy locally sourced produce as part of their dining experience, created by the team's award-winning chefs. This dining venue is complemented by the Piano Bar, which offers a cozy setting for drinks and light fare.

Leisure & Business

The hotel features a well-equipped health club with a gym, an indoor swimming pool, and a range of beauty treatments. There are also five air-conditioned meeting rooms for business events, capable of hosting up to 180 guests. The experienced events team provides tailored support for corporate functions and celebrations.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Suite

Max:

2 persons

25 m²

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Queen Room Disability Access

Max:

2 persons

20 m²

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Double Room

Max:

2 persons

15 m²

Bed options:

1 Double bed

City view

Shower

Heating

room details

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Getting around

A list of all available modes of transport

City Center

Swansea400 ft

Airports

Swansea (SWS) 6.5 mi

Cardiff (CWL) 38.7 mi

Bus

Bus stop1700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Wi-Fi

Parking

Paid parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Wi-Fi
Parking
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Hiking
Golf course

Guest Parking

Electric kettle

Services

Housekeeping
Dry cleaning
Welcome drink

Dining

Restaurant
Bar/ Lounge area
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's menu

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Leisure/ TV room

Room features

Air conditioning
Heating
Sitting area
Tea and coffee facilities

Bathroom

Free toiletries
Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

The Kingsway, Swansea, United Kingdom, SA15LS

Map view

street view

The Kingsway, Swansea, United Kingdom, SA15LS

City landmarks

Museums

National Waterfront Museum

2700 ft

Parks

The LC

2200 ft

Museums

Swansea Museum

2400 ft

Gallery

Dylan Thomas Centre

2600 ft

Gallery

Mission Gallery

3000 ft

Castle

Swansea Castle

5000 ft

Public Building

Brangwyn Hall

1.1 mi

Church

Cathedral Church of St Joseph

4000 ft

Tourist Information Centre Plymouth Street

Swansea Marina

4800 ft

Stadiums

Liberty Stadium

1.5 mi

5 Cwmdonkin Drive Uplands

Dylan Thomas Birth Place

1.1 mi

Public Building

The Guildhall

4700 ft

Parks

Brynmill Park

1.3 mi

Mosque

St Andrew's English Calvinistic Methodist Chapel

2100 ft

Parks

Cwmdonkin Park

1.5 mi

Nearby

Botanical Garden

Plantasia Tropical Hothouse

2000 ft

Gallery

Glynn Vivian Art Gallery

1000 ft

Square

Castle Square

500 ft

High Street

400 ft

Church

The Collegiate & Parish Church of St. Mary's

1000 ft

Welsh Coastal path

800 ft

Pobbles Bay

1000 ft

New Oxford Building Oxford Street

Oxford Street

600 ft

Whiteford National Nature Reserve

1000 ft

Casinos

Grosvenor Casino Swansea

500 ft

Shopping Area

The Quadrant

1300 ft

1 York Street

Cygnet Distillery

1600 ft

31 The Kingsway

Breakout Live Swansea

700 ft

Penyfodau Fawr Farm Shop

800 ft

Horton Beach

1000 ft

Restaurants

Belle Vue Bistro

200 ft

8 Belle Vue Way

Madeira Restaurant

300 ft

46 The Kingsway

Piano bar and restaurant

100 ft

39 The Kingsway

Zinco Lounge

400 ft

24 Princess Way

Maheen's

500 ft

32 College Street Ammanford

Turtle Bay

900 ft

10 Castle Street

Nines Global Buffet

800 ft

15-16 Castle Street

the New Slow Boat

800 ft

12 High Street

Kaspa's Desserts

700 ft

19-20 Castle Street

Reviews and Ratings

Feedback from previous guests about their experience.

68%

liked the hotel and would stay again

Great location

Clean rooms

Fawlty Towers-like service

Disappointing room features

6.8/10

Nice

Rooms

7.5

Location

7.8

Service

7.8

Dining

6.1

3.5/5 based on 1521 reviews

#18 of 24 hotels in Swansea based on Tripadvisor

Cyril

United Kingdom, March 2024

7.0/10

The hotel is conveniently located near the city center and train station, making it a great spot for exploring Swansea. The rooms, although a bit run down, are very clean, ensuring a comfortable stay. The service, despite some Fawlty Towers-like moments, was polite and apologetic when needed. The dining experience, while a bit chaotic at times, offers good value for money with advance bookings. Overall, a decent option for a stay in Swansea.

Rooms

7.0

The rooms may be a bit run down, but they are very clean like the scene in Fawlty Towers where Manuel wanders around with plates. Overall, clean enough to an acceptable standard.

Service

6.0

The service may reflect a touch of Fawlty Towers' rudeness but the staff is polite and apologetic when required. The refund for breakfast showcases their willingness to make things right.

Location

8.0

The location is brilliant, right in the center of Swansea with easy access to the train station and city center.

Dining

7.0

The dining experience can be a bit chaotic, especially with early breakfast times, but the price with a late checkout offers good value for money.

Facilities

7.0

Facilities include a piano bar looking out over the city center, but the absence of a sauna directly impacts the experience.

Great location

Fawlty Towers-like service

William

United Kingdom, January 2024

8.0/10

My stay at the hotel was absolutely delightful. The rooms were clean, comfortable, and boasted a great view of the town with the beautiful Christmas tree outside, creating a festive atmosphere. The staff, although one or two were not as friendly, was generally very welcoming and helpful, making my stay feel special. The location was ideal for exploring the city center, with convenient parking options nearby. The dining experience, though needing some attention to detail, offered delicious and hot dishes. Overall, a lovely stay with some minor room for improvement.

Rooms

8.0

The rooms were clean and comfortable with a great view of the town and the Christmas tree outside.

Service

9.0

The staff was very friendly, lovely, patient, and welcoming, with nothing being too much trouble.

Location

8.0

The hotel's location was very good, right in the heart of Swansea, close to bars, restaurants, and shops, but a bit far from the train station if you have heavy bags.

Dining

7.0

The dining experience was very nice, with delicious and hot food available. Some attention to small details needed.

Facilities

8.0

The facilities were inviting and clean, offering a welcoming atmosphere.

Moses

United States of America, December 2023

7.0/10

I was a bit disappointed with this hotel despite being a regular guest as I felt the rooms were small and not great value for the money we paid. Considering I stay here multiple times a year to visit the Chinese restaurant across the road, I might opt for the Marriott on the bay next time. The rooms, however, were simple and clean, serving well as a dressing room.

Rooms

7.0

The rooms were simple and clean, ideal for our needs.

Service

9.0

The service at this hotel was more than helpful and very friendly. From the warm greeting at check-in to the friendliness of the bar staff during our evening meal, we felt well taken care of.

Location

8.0

The hotel's location was perfect for our needs, right in the center of Swansea with easy access to bars, restaurants, and public transport options.

Dining

5.0

The dining experience was subpar, with drinks served on trays and a coffee machine that was a bit annoying. However, the Pork Belly was surprisingly delicious.

Facilities

6.0

Terence

United Kingdom, December 2023

7.0/10

We had a mixed experience at the hotel. The rooms were clean and comfortable, with a lovely bed set up for the kids and modern amenities. The service was friendly and helpful, but the lifts struggled to accommodate larger groups like ours. The location was great for exploring Swansea but lacked some finesse. The dining was varied, though there were delays on one occasion.

Rooms

8.0

The rooms were clean and comfortable with nice amenities.

Service

7.0

The staff was friendly and helpful.

Location

7.0

The hotel was conveniently located for exploring Swansea.

Dining

6.0

The dining options were varied, but we experienced delays once.

Facilities

7.0

The facilities were adequate for our needs.

Herbert

United Kingdom, October 2023

7.0/10

My stay at the hotel was overall pleasant. The rooms were comfortable and adequate, although we had an unexpected disturbance late at night. The service was excellent, with friendly and attentive staff. The location was central, though the parking fee was a bit overpriced. The dining experience left something to be desired, as advertised facilities were not fully available.

Rooms

8.0

The room on the 7th floor overlooking the car park was more than adequate and very comfortable.

Service

9.0

The service was excellent, especially with the kind receptionists who were delightful throughout our stay.

Location

7.0

The hotel is centrally located in the commercial center of Swansea, convenient for accessing various attractions.

Dining

5.0

The dining experience was not as expected, with discrepancies in the facilities advertised.

Facilities

6.0

The hotel offered basic facilities, but some advertised services were not available as expected.

Maggie

United Kingdom, July 2023

7.4/10

Upon arrival, we were surprised by the room discrepancies, but overall it was clean and comfortable. The service was friendly and welcoming. The location was convenient for our activities. The dining options were good but lacked variety for vegans.

Rooms

7.0

The room was comfortable and clean, despite the initial issues.

Service

8.0

The service was friendly, patient, and welcoming.

Location

8.0

The location was central to our shopping needs and theater visit.

Dining

7.0

The dining experience was good but could use more vegan options.

Facilities

7.0

The facilities were adequate for our needs.

John

United States of America, May 2023

7.4/10

I had a pleasant stay at this hotel. The rooms were clean and comfortable, and I enjoyed the convenient free calls and tea/coffee provided. The restaurant offered a good choice of breakfast options, and the staff were friendly, although the front area of the hotel was a bit noisy. Overall, it was a cozy and clean place with a massive TV in the room.

Rooms

8.0

The room was a good size, clean, and comfortable with great amenities like the massive TV.

Service

7.0

The service was good, with housekeeping keeping the room tidy even past check-in time. However, some staff members lacked friendliness and quick service during breakfast hours.

Location

8.0

The location was fantastic, close to shops, nightlife, and restaurants. However, the atmosphere was a bit lacking in customer service orientation.

Dining

7.0

The dining experience was satisfactory with a good selection of breakfast options, but some improvements could be made in terms of service speed and temperature of the food.

Facilities

7.0

The hotel offered convenient facilities like dry cleaning and a welcome drink, but improvements could be made in speed and service attentiveness.

Rebecca

United Kingdom, May 2023

6.6/10

The hotel is situated right in the center of Swansea, making it ideal for the theatre, shops, bars, and restaurants. The rooms were clean, tidy, and comfortable, although a bit dated. The customer service was excellent overall, but a rude interaction regarding a booking mistake was a downside. The location was brilliant for my needs, despite not being great overall. The dining experience fell short with cold breakfast and some facilities not as advertised. Overall, the hotel provided a good experience with room for improvement in certain areas.

Rooms

7.0

The room I stayed in was clean, tidy, and comfortable, providing more than adequate experience for a single night's stay.

Service

7.0

The customer service was great overall, with staff willing to assist with early luggage storage, though a rude incident regarding a booking mistake occurred.

Location

8.0

The hotel's location was brilliant, right in the center of Swansea and ideal for my needs.

Dining

5.0

The dining experience was a bit disappointing with cold breakfast and some facilities not as advertised.

Facilities

6.0

The hotel's facilities were not all as advertised, creating some disappointment in overall experience.

location

dining